Our Policies

Our Policies

If you have any questions, please send us an e-mail BEFORE purchase.

Our experienced friendly staff is available Monday-Friday from 8:00 AM-4:00 PM to assist your every need.

Please note: the answers we provide on the phone are for quick reference and for our customer's convenience. To avoid miscommunication, any questions or requests MUST be done via email ONLY! For our customer's protection and accuracy, we will NOT accept any request verbally.

We are committed to providing our customers with low prices and world-class service. If you have a concern or issue, please contact us first so we could resolve your concerns.

To keep our prices low, we require all buyers to adhere to the following terms and conditions:

  • We ship only to the contiguous 48 United States.
  • For non-48 States, please contact us for shipping availability and costs.
  • We accept PayPal, Visa, MasterCard, Discover, and AmazonPay.
  • Order requests must be sent via email.

 

Shipping Information:

Currently, we only ship within the 48 contiguous United States. Most orders will ship out within 1-2 business days after receiving cleared payment. Major carriers i.e. FedEx and UPS do not pick up on weekends or holidays, so we cannot ship on Saturdays, Sundays, or Holidays. For non-48 States such as Alaska, Puerto Rico, Hawaii, Virgin Islands, APO's, International, etc. please contact us by e-mail first for shipping availability and shipping cost for your product.

Some shipments may require signature due to the size and price of the order.

We DO NOT ship Catalytic Converters to the state of California.

Part Fitment:

Please verify that the item is the correct fit for your vehicle. Do not modify any part - If the part does not fit properly, please contact us immediately. Any part that is modified by the buyer without written authorization will automatically void any warranty and the return policy. We highly recommend customers to match the new and old parts exactly before dismantling the old part.

Sales Tax:

We are required by New Jersey law to collect sales tax for all orders delivered or picked up in New Jersey.

Feedback:

We want you to be 100% satisfied with your order. When you receive your order, please take a moment to leave us a positive review of the product. If you are not satisfied with your order for any reason please let us know, we will do our best to resolve your issues.

"If you are satisfied tell others, if not tell us!"

Listing Errors:

We do our best to correct errors when discovered, and we reserve the right to revoke any stated offer and to correct any errors, inaccuracies, or omissions (including after an order has been submitted), and to change or update information at any time without prior notice. Please note that such errors, inaccuracies, or omissions may relate to pricing, quantity, and availability, and we reserve the right to cancel or refuse any order placed based on incorrect pricing, quantity, or availability information.

General Disclaimer:

We will not be liable for any incidental and consequential damage of any kind. Under no circumstances will we be liable to the buyer for any costs greater than the original purchase price of the item.

Due to the nature and size of exhaust parts, although we do our best in packing to avoid this where possible, some mufflers or pipes will incur minor dents or scratches from handling and load shifting during shipping from the manufacturer to us. These minor dents or scratches will not affect the fitment, functionality, or performance of your exhaust parts. Warranty does not cover these minor, cosmetic damages.

California Proposition 65 warning: Passenger or Off-road Vehicle

Operating, servicing, and maintaining a passenger vehicle or off-road vehicle can expose you to chemicals including engine exhaust, carbon monoxide, phthalates, and lead, which are known to the State of California to cause cancer and birth defects, or other reproductive harm. To minimize exposure, avoid breathing exhaust, do not idle the engine except as necessary, service your vehicle in a well-ventilated area and wear gloves or wash your hands frequently when servicing your vehicle.

Thank you for choosing us for your automotive exhaust needs

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